Medical spa answering service
CayesDesk gives aesthetic callers a polished first response when your injectors, coordinators, or front desk are unavailable.
Built for injectables, lasers, body contouring, memberships, and high-intent after-hours ad traffic.
14 days free. You won't be charged until day 15.
Where calls are lost
Aesthetic buyers often click after work, during weekends, or between appointments. If they hit voicemail, the next med spa is one search result away.
After-hours ad
Value
$4K+
Risk
Lead cools before morning
Caller
Treatment package, financing, and availability questions
Answer
Warm brand-aligned response in English or Spanish
Handoff
Summary and booking next step routed to staff
Revenue context
CayesDesk protects the moment between the paid click and the consult conversation your staff needs to close.
$4K+
Potential package or membership path
24/7 response for paid social and Google ad traffic
English, Spanish, and French caller support
Treatment interest, budget context, and preferred booking window captured
Capture
The patient feels answered. Your coordinator gets the details needed to move quickly without guessing from a voicemail.
Treatment interest: injectables, lasers, skin, body, membership, or wellness
Caller name, phone, email, preferred language, and booking window
Campaign context, urgency, and whether the caller is new or returning
Escalation flags for clinical, adverse-event, or emergency questions
Workflow fit
Route summaries into your CRM, scheduling link, email, SMS, or automation platform so the front desk sees the next step before the lead goes cold.
Aesthetic CRM and lead pipeline handoffs
Booking links for consults or coordinator follow-up
SMS or email alerts for urgent revenue opportunities
Compliance comfort
CayesDesk does not recommend treatments, quote final clinical eligibility, or handle emergencies as medical advice.
Review Security & BAAClinical questions route back to your licensed team
Emergency and adverse-event language follows your approved escalation rules
BAA-ready workflows before live PHI handling
FAQ
Yes. CayesDesk is built for after-hours and overflow aesthetic inquiries, including paid ad leads, package questions, consult interest, and booking next steps.
CayesDesk can follow your approved non-clinical script, capture treatment interest, and route clinical or eligibility questions to your staff.
Yes. English, Spanish, and French caller support can be included in the concierge workflow.
CayesDesk can route staff-ready summaries into CRM, scheduling, email, SMS, or automation tools based on the workflow approved during onboarding.
Start with real calls
Start with live missed-call coverage, then review what CayesDesk captured from real med spa demand.